Senior Client Integration Engineer

Chicago | Illinois | United States

Apply now     
Senior Client Integration Engineer - (0106289)
 
Job Summary 
The Senior Client Integration Engineer role is a unique hybrid of engineering, consulting, and technical account management responsibilities. It requires understanding clients’ marketing goals and tailoring Conversant’s technology to achieve those goals. Along the way, you’ll have the opportunity to solve challenging technical problems while working with some of the biggest names in advertising.

This is not a “behind the scenes” role. Once you are trained on our platform and tools, you will quickly start working directly on client issues and with our cross-functional teams. You will be involved at many stages of the client lifecycle from onboarding to campaign execution to ongoing maintenance. At the same time, you’ll have opportunities to impact how our teams work through tool development and process improvements.

Responsibilities
  • Manage and mentor up to two direct reports. Ensure the quality and efficiency of their output and serve as the primary point of escalation for your team
  • Integrate marketers into the Conversant system: design, develop, and test technical solutions based on clients’ business requirements
  • Be the technical subject matter expert and client liaison while collaborating with internal teams to drive the execution and delivery of key client initiatives
  • Identify enhancement opportunities and drive creative solutions that meet client marketing initiatives and anticipate future needs
  • Help establish best practices across the enterprise and facilitate knowledge sharing
  • Maintain client-specific codebase for campaigns
  • Test and troubleshoot integrations and technical configurations
  • Advise account teams and clients on specific features of platform or campaign setup
  • Understand revenue impact of different product options
  • Train and mentor new hires
  • Occasional travel required (approximately 1-2 days per quarter)

Qualifications
  • 6+ Years of experience in a Technical Role
  • Management experience preferred
  • Ideal candidates will have an excellent business aptitude coupled with a strong technical background
  • Excellent communication and client-facing skills, ability to convey technical aspects to a non-technical audience
  • Prior consulting experience is desirable
  • Strong attention to detail and delivery of high-quality results
  • Prefer candidates with previous digital marketing experience, especially within the Display, Mobile, or Affiliate spaces
  • High level of expertise with web technologies
  • Strong command of JavaScript/SQL and hands-on programming experience 
  • Knowledge of scripting languages (shell, python) is a plus

 
 
#enterprise-operations
#clientintegration

#LI-BB1
 
Primary Location: USA - United States-3090 - Illinois-50082 - Chicago-L5-Chicago, IL - CNVR
Work Locations: 
L5-Chicago, IL - CNVR 
 
 Chicago 60606
Job: Technology
Organization: Epsilon
Schedule: Regular
Job Type: Full-time
Job Posting: Feb 20, 2020, 3:30:41 PM
Division: Conversant
RI: BB
Apply now     

ABOUT THE CLIENT INTEGRATION TEAM

The Client Integration team operates at the heart of everything Conversant does. We integrate and support every Conversant client from pre-sales through campaign execution and on-going support. We have a unique role within the organization that combines both technical and business responsibilities which touch all aspects of the business. We manage the technical relationship with our clients and continually monitor the health of their integration. The tools we use are created in-house, which allows for a sense of ownership not typical at a large company. While the support of our clients is at the forefront of our responsibilities, all members of our team can make an impact by innovating new ideas in our tools and solutions. We are a diverse, talented and fun-loving group of individuals who believe a sense of ownership and collaboration lay at the heart of what sets us apart.